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title: "Understanding Payment Fees: A Complete Guide"
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enews Jan 2026 - Payment fees explained, 2026 surcharge ban updates, EFTPOS 'how-to' - basics, Barkers Max PCI Upgrade, quick tips and more

| View in browser Quarterly Newsletter Get Support Merchant Service Fees What Every Business Should Know Merchant Service Fees can be confusing, but they don’t have to be. In this post, we unpack what they are, why they vary between payment methods, and how transparent pricing impacts your bottom line Read the guide 2026 Surcharge Ban Updates The Retail Payment System (Ban on Merchant Surcharges) Amendment Bill has now completed Select Committee review. We've updated our guide to keep you informed as the Bill progresses through parliament.  See updates EFTPOS Basics Need a simple EFTPOS basics guide covering everyday tasks like purchases, refunds, and settlements? Look no further! Check out this handy guide. Great if you’re new to EFTPOS, training staff, or just want a refresher. Get the tips Barkers Max Group's Seamless EFTPOS Upgrade With Eftpos NZ With their EFTPOS terminals nearing end of PCI compliance, Barkers Max Group needed a modern, reliable solution that worked the same way across 60+ stores. They chose Eftpos NZ to upgrade 110 terminals nationwide. Watch video Quick Tips Feature spotlight: payitHERE - Take fast, fixed-amount payments for donations, ticketing, raffles, or quick-serve events with this easy-to-use EFTPOS app. Learn more here. “Who Should I Call?” - Our simple guide explains when to call Eftpos NZ, when to contact your bank, and when you can self-serve. Live chat  - Got a quick question for our support team? Click the chat icon on our website to chat with us online. Paper rolls - We’re seeing more receipt issues caused by low-quality paper. We sell high-quality, BPA-free EFTPOS paper online through our EFTPOS shop In Good Company Welcome to all new customers, including: Ida Ink Northcity Shopping Centre Accolade Lodge Motel Cork & Keg Southpac Trucks Limited Richmond Yacht Club Inc. Extreme weather information for businesses [Business.govt] Extreme weather events can happen throughout New Zealand at any time. Being prepared for current and future events helps everyone stay safe. Find out what to do during and after an emergency, and how to look after yourself and your employees. Upcoming KiwiSaver changes [Business.govt] If you are an employer, you need to be aware that from 1 February 2026 your employees who are KiwiSaver members can apply for a temporary rate reduction in advance of the default rate increases coming in April 2026. Select Committee reports back on Employment Relations Amendment Bill [Restaurant Association] The Select Committee has reported back on the Employment Relations Amendment Bill, recommending that the Bill be passed. Their report includes fine tuning recommendations of a couple of the proposals. Need Help or Have Questions? Contact Us Eftpos New Zealand Limited, Ground Floor, 86 Customhouse Quay, Wellington, New Zealand, 6011, 0800 338767 Unsubscribe \| Manage Preferences |
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